We’re Here to Help
Have a question about nicotine replacement therapy, your order, or your quit plan? Send us a message anytime. Our team reviews every message and responds within 12 hours. You can use the chat support in the corner of the page or send us a message using the form below.
Chat Support
Use the chat in the bottom corner of the page to send us a message. If we're offline, leave your message and our team will follow up within 12 hours.
Ask Our Pharmacist
Have a question about nicotine replacement therapy or quitting strategies? You can ask our pharmacist Mark La Hood, who has 40+ years of experience helping people quit smoking and vaping. Simply include your question in your message and we'll make sure it gets to him.
Real People. Real Support. From Ollie, Mark, and Janelle.
When you contact Quitine, you're speaking with real members of our team. Customer support is led by Ollie, and messages may be answered by different members of the Quitine team depending on the question. We don't rely on automated responses or AI support systems, every message is reviewed and responded to by a real person who understands the quitting process, and responds within 12 hours. If your question relates to quitting strategies or nicotine replacement therapy, we can also pass it along to our pharmacist.