The Quitine Guarantee
Your Satisfaction, Guaranteed
The Quitine Circle support community and the 90-Day Quit Program are free and open to everyone, whether or not you buy from us.
At Quitine, we're committed to supporting you every step of the way on your journey to a smoke-free and vape-free life.
We believe so strongly in our products that we offer the Quitine Guarantee, a 30-day money-back promise that ensures you can try our products with complete confidence.
What is the Quitine Guarantee?
30 Days to Decide
Try any Quitine product for 30 days. Whether you choose gum, lozenges, patches, or a combination, we want you to feel confident in your decision.
Return the Product
If, for any reason, you’re not satisfied with your progress or the product within those 30 days, simply let us know. We’ll process your refund quickly and without hassle.
Full Refund
You’ll receive a full refund for the purchase price of the product. We believe quitting is tough enough, getting your money back shouldn’t be.
How to Claim Your Refund
Contact Us
Reach out to our customer support team via email or chat. Let us know you’d like to take advantage of the Quitine Guarantee.
Provide Your Details
We’ll ask for your order number and a brief explanation of why the product didn’t meet your expectations. This helps us continually improve our products, but your refund isn’t contingent on this information.
Return the Product
If requested, send the unused portion of the NRT product back to us. We’ll cover the return shipping costs.
Get Your Refund
Once we receive your request (and the NRT product, if applicable), we’ll process your full refund. It’s that simple.
Why We Offer The Quitine Guarantee
Quitting nicotine is a deeply personal journey, and we understand that different approaches work for different people. Our goal is to make sure you have the best possible tools and support along your smoking cessation journey. The Quitine Guarantee reflects our commitment to your success and our confidence in the products we’ve created. We know that trying something new can be daunting, especially when it comes to quitting nicotine.
That’s why we remove the risk, so you can focus on what matters, taking those important steps toward a healthier, smoke-free, and vape-free life.
Get Started Today
With the Quitine Guarantee, there’s no reason to wait. Start your journey with Quitine today, knowing that your satisfaction is our priority.